Reputation Management

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Brand Protection

Brand Protection

The advent of numerous sales and auction portals across the internet has made the control ...

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Brand Management

Brand Management

Building a brand is part art and part science. The opportunity that the internet provides ...

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Reputation Management

Reputation Management

A negative attack on you or your company’s reputation can occur at any time from many dire...

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Online Reputation Management

Almost 90% of searches for information now start on a search engine, according to Google's most recent statistics. In this new and dynamic environment Reputation Management LLC offers a full spectrum of opportunities that can position your business with your market while protecting your brand and reputation.

 

These opportunities include:

There are basically two aspects of online reputation management; protection and repair. Ask anybody that has been in repair mode and they’ll tell you they should have invested way more in the protection aspect than they did. Monitoring is the first step toward protecting your online reputation but there is always more that can be done.

 

Protection measures:

  • Beyond listening to what is being said, assess what you have put out on the web yourself. People hurt their own reputations all the time with what seems like innocent pictures, stories, comments, etc. Just remember that in the eyes of a stranger you are who Google says you are. Whether that stranger is a potential investor, business partner, etc., starting off in hole because of something you posted can and should be avoided if at all possible.
  • Publish content on your area of expertise. It’s easy and will likely rank on the search engines when people search for your name. A blog, Facebook page, Twitter account, and a LinkedIn profile is a good start.
  • Keep your personal information to a minimum. You’re not going to gain much by going full disclosure but the information can come back at you so don’t volunteer more than is necessary.

Repair measures:

  • The same type content you would publish in protection mode can work to push the rankings negative content back off of the front pages. Publish regularly and keep your content meaningful and positive.
  • If you screwed up and yelled at a customer or something like that, just say you’re sorry. Don’t try to push your side of the story, it will just extend the battle. An apology is one of the fastest ways to end problem situation.
  • If there is negative content that people are going to see, be upfront about it. This gives you a degree of control by getting your account out first while being honest about the issue.

Keep in mind that attacks on people’s reputations were going on long before Google came on the scene. The same things that worked then, like honesty, humility, self-respect and common sense work online as well. For more information on managing your reputation, visit: http://www.reputationmanagementllc.com/ or call (800)-378-5532.

Reputation Management FAQs

Q) What is internet reputation management?
A) Internet reputation management is a process of putting strategies in place for either a company or individual to protect their brand from negative publicity campaigns. The strategies can be utilized to counter negative campaigns originating from either online or offline sources.

Reputation Management Case Studies

1) Countering a negative content attack – This company had been targeted by a client who did not get approved for a loan for which he felt he was qualified. The non-approval was based on a combination of the financial situation of the client and tightened lending requirements at the lender.  The targeted company acted diligently

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Industry Latest News

26-04-2013
Trolling and Reputation Management

A “troll” is defined as a person who posts provocative, inflammatory, insulting, or derogatory messages in online communities such as those found on social media sites. Generally speaking, the two intentions of a troll are to elicit an “in kind” response that can result in a long thread of incendiary comments while seeking some kind of retribution or “payback”. In a reputation management context a troll can take one of three forms, which will determine...

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08-04-2013
Reputation Management: 3 Types of Posts that You Should Think About Before Going Public on Social Media Platforms

While social media sites continue to provide an increasing number of opportunities for businesses, they also present the opportunity for businesses to ignite their own reputation management issues. One the ways in which these issues arise is by posting things that should never be posted, whether they go public in the heat of the moment or as an off-handed comment. With the amount of trouble that can be generated by a single post, taking a step...

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08-04-2013
How to Execute your Social Media SEO in the Context of Reputation Management

Because the search engines now see social media sites as a relatively pristine source of search engine optimization (SEO) signals, their ranking algorithms are being shifted to give an increasing amount of respect to these networks. This shift in ranking algorithms favoring social media sites has come at the expense of some of the standard SEO practices, thus convincing (or coercing) many businesses to change their strategies so as to incorporate these networks in their...

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08-04-2013
How Businesses Sabotage Their Reputation Using Social Media Sites
How Businesses Sabotage Their Reputation Using Social Media Sites

With some of the busiest platforms on the web, social media networks offer a huge and growing list of opportunities for businesses to build their brands, engage directly with consumers that buy their products/services, execute reputation management strategies, and improve their rankings on the search engines. Unfortunately, these networks can also provide numerous opportunities for businesses to sabotage their online reputations as well. Here are three ways in which businesses create reputation management issues with self-sabotage:*...

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22-03-2013
3 Social Media Tips to Optimize Your Reputation Management Campaign
3 Social Media Tips to Optimize Your Reputation Management Campaign

Social media is in the process of changing internet communications in seemingly every way possible, including the development of reputation management strategies. In order for these new strategies to be successful it is imperative that businesses first develop an understanding of how social media works and what it takes to maximize the benefits from this powerful medium. If you are just getting started with incorporating social media into your reputation management initiatives, here are three tips...

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22-03-2013
3 Reasons Why a Reputation Management Campaign will not Achieve its Objectives without a Social Media Presence
3 Reasons Why a Reputation Management Campaign will not Achieve its Objectives without a Social Media Presence

As ascension of social media continues, the strategies used to surface positive content and the web pages of sponsoring companies in reputation management campaigns are undergoing massive changes in terms of how they incorporate these networks. These changes are necessary due to the fact that sticking with a “business as usual” mindset will ultimately lead to failure in achieving even the most elemental objectives of any reputation management initiative. The reasons a reputation management campaign will...

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03-10-2012
Three Effects of Wall Street’s Reputation Management Crisis

Wall Street has a reputation management issue that isn’t going to go away any time soon. Wracked by financial failures, scandals, and the Occupy Wall Street movement decrying exorbitant executive pay among other things, Wall Street’s reputation issues are affecting three primary areas that can be summed up as the three “R’s”.

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03-10-2012
Starting your own Reputation Management Problem

Reputation management problems can originate from an almost unlimited variety of sources including those that are started by the people inside a company. A recent example of a company starting its own reputation management firestorm comes from a small company in Livingston, Montana named Wilcoxon’s Ice Cream. Started in 1912, the company has intentionally kept a virtually invisible profile with the media for entirety of its existence.

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Corporate Reputation

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Reputation Management Techniques

Reputation management informational articles: learn effective online reputation management methods and techniques:

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